Knowledge Base & Policy Documentation

Frequently Asked Questions

Find detailed answers regarding HeyVexa's content operating system, credit allocations, multi-format rendering, claim governance, and data security.

Credits & Pricing

BILLING
HeyVexa uses a transparent duration-calibrated 5-step credit schedule: 25 credits end-to-end for 30s (22 to create the film, +3 to publish) and 50 credits end-to-end for 60s (47 + 3). We offer a Free Trial with 30 gift credits and 4 flexible plans: Starter Creator (100 credits at $19.99/mo), Growth Pro (250 credits at $39.99/mo), Scale Performance (600 credits at $79.99/mo), and Enterprise Matrix (1,500 credits at $159.99/mo). Creative revisions, extra edits, and translations are a flat 2 credits each.

Video Generation & Multi-Format

STUDIO

Brand Kit & Content Truth

GOVERNANCE

Audio, TTS & Subtitles

AUDIO

Collaboration & Scheduling

WORKFLOWS

Security & Private Storage

SECURITY

Still Have Questions?

Our support and engineering team is available at admin@heyvexa.com to assist with catalog integrations, team workspace onboarding, or custom enterprise requirements.